Why Reefmaster?
REEFMASTER INDONESIA has long been a leading provider of tropical fish and corals for the aquarium hobby industry. Our parent company PT. Banyu Biru Sentosa pioneered Indonesian coral export in 1979. Under the younger management we continue to breed and export a diverse range of aquatic species supported with advanced technology.
Our facilities in Jakarta and Bali, Indonesia, span over 20,000 sqm. and house over 3,000 aquatic species. We invested in advanced water filtration systems, temperature control systems, and monitoring equipment to ensure optimal conditions for the health and growth of our aquatic organisms. Our facilities are officially certified by the Indonesian Fish ministry for good governance in fish quarantine and husbandry practices.
SUSTAINABLE PRACTICE is the forefront of our business operations. Our commitment is to procure livestock while minimizing harm to the environment. To achieve this, we continuously expand our in-house breeding species, collaborate closely with local breeders and fishermen, and advance our mariculture programs. Our customer-centric approach and dedication to quality have made us a trusted supplier in the industry. With a team of experienced aquarists, marine biologists, and experts in fish health management, we can confidently offer you top quality livestock and excellent customer service.
STRINGENT QUALITY CONTROL. When buying from us, rest assured that all livestock have gone through a stringent quality control protocol and have been adequately quarantined before being shipped. We are one of the very few exporters from Indonesia that have the expertise and proper facilities to do so.
Reefmaster Indonesia is your Partner of Choice !
Our Products
CORALS | MARINE FISH & INVERTEBRATES | FRESHWATER FISH & INVERTEBRATES
Reefmaster Facilities
The quality and health of our aquatic life is our top priority. Each specimen is visually inspected by our experienced aquatic experts, any damage or disease are immediately addressed to guarantee they can thrive and arrive alive to our customers worldwide. We customize the diet for each type of animal to meet their specific nutritional requirements. Different water quality, lights and flow strategies are customized for each group of animals to meet their specific needs!
Supplements
Equipment
Livestock Management
Corals Area
Marine Fish & Invertebrates
Freshwater Area
Laboratory
Livestock Packing
Shipping
Quality Control
Gallery
FAQ
Frequently Asked Questions
We carry both wild and cultured corals. Our wild corals are sourced from various parts of Indonesia, and our cultured corals are produced in-house at our extensive facilities using state of the art technologies. Every coral is unique, find yours today!
1. Please inquire using our webform or email us directly at sales@reefmasterindo.com with your inquiries. We typically require information on your company details, import permits and preferred airport of arrival.
2. Once arrival date is set and order is received, we will evaluate and issue a PROFORMA INVOICE. A full advance payment is required for all new customer based on this Proforma Invoice. This will include a one time only (non-refundable) CITES deposit processing fee, which is required for all coral orders (Hard and Soft Corals & Liverocks).
3. Once proforma payment is received, we will book the flight and update you once the space is confirmed. Any adjustments to the order may be accommodated whenever possible.
4. On the shipping day, after the shipment departs from airport (CGK), we will send you all the paperworks required for clearance and a final invoice will be issued.
5. Upon receiving, customer may submit reports for evaluation purposes. DOA claims of over 5% will be evaluated when accompanied with required proofs and we reserve the rights on final decisions.
6. Thank you for your trust in working with us. Let’s plan for the next shipment soon.
- All DOA (Death on Arrival) claim will only be evaluated if submitted via email within 24 hours after shipment arrival and supported with valid proofs of the claim.
- We generally provide DOA credit / replacements if the calculated DOA value is more than 5% of the total livestock value.
- Shipment report will be evaluated when properly submitted within indicated time frames. We reserve the right to decline claim based on our discretion.